Privacy Policy | Nostrum Health

1. Information We Collect

We collect information you provide directly, including your name, email, phone number, company name, and product information when you apply for our services. We also collect usage data when you interact with our platform.

2. How We Use Your Information

We use your information to: provide and improve our licensing and distribution services, process your applications, communicate with you about your account, comply with Health Canada regulatory requirements, and protect against fraud.

3. Information Sharing

We do not sell your personal information. We share information only with: regulatory bodies as required by Health Canada, our warehouse and fulfilment partners to deliver your products, payment processors for billing, and law enforcement when legally required.

4. Data Security

We use industry-standard security measures including encryption, secure file transfer (LiquidFiles), and access controls to protect your information. Documents related to Health Canada licensing are stored securely and transferred via encrypted channels.

5. Cookies

We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how visitors interact with our site. You can disable non-essential cookies in your browser settings.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at hello@nostrumhealth.ca. We will respond within 30 days.

7. Contact

For privacy-related inquiries, contact us at hello@nostrumhealth.ca.